Senior Rehab Technician

Senior Rehab Technician

Location: Brooklyn Park, MN, 55445

Job Description

The Senior Rehab Technician plays a crucial role in completing Complex Rehab Technology (CRT) equipment assemblies and deliveries, with a focus on fittings and modifications as required. This role is instrumental in maintaining client and referral satisfaction by ensuring that functional goals and outcomes are met. Additionally, the Rehab Tech provides essential support to the Assistive Technology Professional (ATP).

Reports to/Supervision Received

Manager: Area Manager, Location Manager or Location Supervisor

Director Supervisor: Area Manager, Location Manager or Location Supervisor

Indirect Reporting Relationship: Area Director of Operations

Supervisory Responsibilities

None.

Essential Functions

Complete assemblies and deliveries of Complex Rehab Technology (CRT) equipment.

Ensure precise fittings and necessary modifications are made to meet individual client needs.

Maintain a high level of client satisfaction by consistently meeting functional goals and desired outcomes.

Address client concerns and troubleshoot issues related to CRT equipment.

Provide support to the ATP in implementing seating and mobility solutions.

Qualifications and Requirements

High School diploma or equivalent.

Two years' experience in mechanical and/or repair of mechanical or electronic devices.

Must be familiar with both hand and shop tools.

Valid Driver's License and good driving record required.

Competencies

Demonstrates superior customer service skills with a commitment to delivering exceptional service experiences.

Possesses excellent verbal and non-verbal communication skills.

Displays the ability to navigate computers and smart devices effortlessly.

Physical Requirements

This position requires the ability to move about the branch, and use equipment described above and below.

Must be able to lift up to 70 pounds at times.

Ability to push and pull heavy equipment (up to 350 pounds) with the use of lifting straps and moving carts/dollies.

Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.

Pay Range: $25 per hour

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