Case Manager/Certified Peer Support Specialist

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for providing medically necessary behavioral health case management, care coordination, and Peer Specialist services to Medicaid enrolled consumers. Services are provided under the supervision of a mental health professional.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Develop individualized service plans with input from individuals seeking behavioral health services and their families and within time limits as determined by the program and best practice.
2. Initiate clients into the recovery community environment, link clients to needed services, and assist individuals in the navigation of the health care system. Support clients steps towards Recovery and Wellness.
3. Document case management, Peer services, and care coordination services provided to individuals and progress toward goals identified in service plans.
4. Implement mechanisms that promote rapid and successful reintegration of individuals back into the community from psychiatric hospitals and long-term psychiatric placements, including participating with the hospital inpatient teams in treatment and discharge planning.
5. Provide information and referrals and link individuals with community resources as needed.
6. Assist enrolled consumers in obtaining state and federal assistance for which they may be entitled.
7. Provide skills training, group(s) and psychoeducation to improve individuals and their families/supports understanding and management of psychiatric conditions.
8. Provide behavioral health services according to state and professional ethical conduct guidelines.
9. Participate in planning, provision, and evaluation of services via team meetings.
10. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and 42 CFR, Pt 2.
11. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
12. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect .
13. Perform as a team member to ensure that productivity outcome measures are achieved.
14. Provide pre-crisis and post crisis support to clients as necessary. May include developing the Wellness Recovery Action Plan (WRAP).
15. Carry out duties as a member of the team, under the direction of the team leader/supervisor.
16. Other duties as assigned or necessary to support department.
17. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
18. Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/Experience: to perform this job successfully, an individual must have an AA or bachelors degree in social services field or equivalent experience. Knowledge and/or experience in providing case management services. Or an equivalent combination of education and experience. Knowledge of community resources. Experience working with issues of mental health, homelessness, and poverty preferred.

Certificates/Licenses: Must hold a current Washington State credential (AAC, LMFT(A). LMHC(A). LASW(A), LICSW(A) and Peer Support Specialist credential. To perform this job successfully, an individual must have a valid Drivers License and the ability to drive for work use. Successfully pass background check applicable to position.

Physical Abilities: To perform this job successfully, an individual must be able to:

• Regularly sit, stand, climb, walk, hear/listen, talk
• Frequently lift up to 25 pounds, pull/push, carry, grasp, reach
• Clearly see 20+ feet, with or without corrective lenses, ability to focus

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability : ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability : ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
• Attendance : ability to consistently arrive and be able to work as scheduled.
• Computer/Technical Ability : working knowledge of: Word Processing software , Spreadsheet software , Internet software.
• Dependability : ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service populations culture and socioeconomic characteristics.
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability : ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Motor Coordination : the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability : ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management : ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of ones work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
• Reasoning Ability : ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Supervisory Skills: t his job has no direct supervisory responsibilities.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
• Exposure to Trauma : Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.