Clinical Services Coordinator, Intermediate
Blue Shield of CA
United States, California, Lodi
Jun 04, 2025
Your Role
The Behavioral Health Team is responsible the coordination of care and assistance in finding providers for members in need. The Clinical Services Coordinator (CSC)- Intermediate (Appointment Assistance) will report to the Supervisor, Operations -Behavioral Health. In this role you will be for supporting clinical staff day-to-day operations.
Your Knowledge and Experience
Requires a high school diploma or equivalent
Requires at least 3 years of prior relevant experience
Desired certification and/or training as a patient advocate, health coach, care navigator or other relevant health plan experience
2-year work experience with managed health care utilization or case management department or a similar medical management department at a different payor, facility, or provider/group.
Ability to work in a high-paced production environment with occasional overtime needed (including weekends) to ensure regulatory turnaround standards are met.
Knowledge of clinical workflow to assist BH Care Managers with case creation, research/issue resolution and other UM related functions, as necessary.
Blue Shield of CA
United States, California, Lodi
Jun 04, 2025
Your Role
The Behavioral Health Team is responsible the coordination of care and assistance in finding providers for members in need. The Clinical Services Coordinator (CSC)- Intermediate (Appointment Assistance) will report to the Supervisor, Operations -Behavioral Health. In this role you will be for supporting clinical staff day-to-day operations.
Your Knowledge and Experience
Requires a high school diploma or equivalent
Requires at least 3 years of prior relevant experience
Desired certification and/or training as a patient advocate, health coach, care navigator or other relevant health plan experience
2-year work experience with managed health care utilization or case management department or a similar medical management department at a different payor, facility, or provider/group.
Ability to work in a high-paced production environment with occasional overtime needed (including weekends) to ensure regulatory turnaround standards are met.
Knowledge of clinical workflow to assist BH Care Managers with case creation, research/issue resolution and other UM related functions, as necessary.
Job ID: 480077641
Originally Posted on: 6/6/2025
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