Clinical Services Coordinator, Intermediate

  • Blue Shield of CA
  • Sacramento, California
  • Full Time
Clinical Services Coordinator, Intermediate

Blue Shield of CA

United States, California, Sacramento

Jun 04, 2025

Your Role

The Behavioral Health Team is responsible the coordination of care and assistance in finding providers for members in need. The Clinical Services Coordinator (CSC)- Intermediate (Appointment Assistance) will report to the Supervisor, Operations -Behavioral Health. In this role you will be for supporting clinical staff day-to-day operations.

Your Knowledge and Experience

Requires a high school diploma or equivalent

Requires at least 3 years of prior relevant experience

Desired certification and/or training as a patient advocate, health coach, care navigator or other relevant health plan experience

2-year work experience with managed health care utilization or case management department or a similar medical management department at a different payor, facility, or provider/group.

Ability to work in a high-paced production environment with occasional overtime needed (including weekends) to ensure regulatory turnaround standards are met.

Knowledge of clinical workflow to assist BH Care Managers with case creation, research/issue resolution and other UM related functions, as necessary.
Job ID: 480089049
Originally Posted on: 6/6/2025

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