Patient Care Coordinator

Patient Care Coordinator – Pediatric Dental Office Full-Time | Bend, OR | Monday – Friday | 8:30 AM – 5:00 PM

Do you bring positive energy, love working with families, and thrive in a fast-paced, people-focused environment? We’re looking for a Patient Care Coordinator to be the warm, welcoming face of our pediatric dental practice in Bend, OR .

We’re a fun, family-centered pediatric dental office focused on creating a positive experience for every child who walks through our doors. Our team is supportive, energetic, and committed to helping kids feel safe, confident, and cared for.

• Welcome patients and families with professionalism and warmth

• Manage scheduling, phone calls, and patient check-in/check-out

• Verify insurance and assist with billing and financial arrangements

• Keep the front office running smoothly while supporting both patients and the clinical team

• A collaborative and uplifting work environment

• Competitive compensation and opportunities for growth

• A modern, well-equipped office built with families in mind

• A chance to make a real impact every day

Full-Time: Monday – Friday | 8:30 AM – 5:00 PM Enjoy a consistent weekday schedule with weekends off.

If you're organized, personable, and passionate about helping others, we’d love to hear from you. Join our team and help us deliver exceptional pediatric dental care to the Bend community.

Apply today and take the next step in your career!

You will be responsible for the following:

• Greet and engage patients with respect and a smile.
• Use multiple computer programs to manage data and chart tasks related to patient information.
• Communicate with patients about their status and condition through emails, phone calls, texts, and face-to-face conversations.
• Maintain and update patient accounts with contact information, insurance, and financial information in a confidential manner.
• Schedule patient visits and answer questions, including billing and preparation.
• Maintain a clean, sterile, and patient-centric working environment.
• Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

You will be required to possess the following:

• One (1) or more years of practical experience, including medical or dental front desk experience and medical or dental insurance verification experience.
• Detailed oriented and comfortable working in a fast-paced office environment.
• Commitment to being punctual and reporting to work on time.
• Ability to act with integrity, professionalism, and confidentiality.
• Desire and ability to learn new skills and be a team player.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry and dental terminology.