Patient Care Coordinator
at Otto Bock Healthcare LP in JonesboroJonesboro, Arkansas, United States
Job Description
Start from: 04/10/2025
Company: Otto Bock Patient Care, LLC
Department: Clinical
Location: Jonesboro, AR
Type of position: Full-time
Remote possible: On-site
Job ID: 7521
Apply for this position
Summary Statement
For many years, JP&O has provided the highest quality care to our patients and we continue to do so by ways of improving our level of service. We are pleased to announce that we have joined Ottobock Patient Care and we are proud to take the next steps in joining this excellent network of orthotics and prosthetics clinics. Great people drive our culture and our employees are actively involved in shaping both our company and our industry. Wherever your passions lie, you can find rewarding work and challenges to expand your experience at Ottobock.
We are currently seeking a Patient Care Coordinator at our Jonesboro, AR location.
Duties & Responsibilities
Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments.
Ensure customers receive the best service possible and concerns are satisfactorily resolved.
Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.
Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.
Assist in securing insurance authorizations for patient cases as needed.
Create patient account profile in the Medical Record system.
Perform light shipping and receiving of medical device products and components.
Maintain a clean office work environment.
Accept cash payments from patients as appropriate.
Comply with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.
Qualifications
Proficient in MS Office and databases.
Strong communication and interpersonal skills.
Excellent organizational, analytical, and time management skills
High school diploma or equivalent.
Office administrative management experience, preferably in a medical/dental/therapy office.
Knowledge of Medicare, Medicaid preferred.
Customer service experience.
Bilingual preferred
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Apply for this position
Ottobock Healthcare is an Equal Opportunity Employer
EOE/Individuals with Disabilities/Veteran Status
To view full details and how to apply, or
at Otto Bock Healthcare LP in JonesboroJonesboro, Arkansas, United States
Job Description
Start from: 04/10/2025
Company: Otto Bock Patient Care, LLC
Department: Clinical
Location: Jonesboro, AR
Type of position: Full-time
Remote possible: On-site
Job ID: 7521
Apply for this position
Summary Statement
For many years, JP&O has provided the highest quality care to our patients and we continue to do so by ways of improving our level of service. We are pleased to announce that we have joined Ottobock Patient Care and we are proud to take the next steps in joining this excellent network of orthotics and prosthetics clinics. Great people drive our culture and our employees are actively involved in shaping both our company and our industry. Wherever your passions lie, you can find rewarding work and challenges to expand your experience at Ottobock.
We are currently seeking a Patient Care Coordinator at our Jonesboro, AR location.
Duties & Responsibilities
Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments.
Ensure customers receive the best service possible and concerns are satisfactorily resolved.
Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.
Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.
Assist in securing insurance authorizations for patient cases as needed.
Create patient account profile in the Medical Record system.
Perform light shipping and receiving of medical device products and components.
Maintain a clean office work environment.
Accept cash payments from patients as appropriate.
Comply with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.
Qualifications
Proficient in MS Office and databases.
Strong communication and interpersonal skills.
Excellent organizational, analytical, and time management skills
High school diploma or equivalent.
Office administrative management experience, preferably in a medical/dental/therapy office.
Knowledge of Medicare, Medicaid preferred.
Customer service experience.
Bilingual preferred
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Apply for this position
Ottobock Healthcare is an Equal Opportunity Employer
EOE/Individuals with Disabilities/Veteran Status
To view full details and how to apply, or
Job ID: 480935875
Originally Posted on: 6/12/2025
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