Pomona Adult DMH - Case Manager

The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs such as: benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. The Case Manager offers support services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision. Services may be provided in outpatient office, residential treatment, or the field, based on client and program need.

KEY RESPONSIBILITIES

Direct Service Responsibilities:

• Assists the client with intake by completing case management assessment and entering financial and benefit information.
• Supports the client in apply for Medi-Cal or transfer Medi-Cal County when appropriate.
• Assess the client’s case management needs and completes all releases of information.
• Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare.
• Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
• Completes the VI-SPDAT and connects the client to safe housing options.
• Prepares the client for job search by assisting with resume writing and job search preparation.
• Monitors client's progress toward achieving case management treatment plan goals and provides treatment plan input.
• Seeks clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstance.
• Works collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
• Maintains frequent communication with the treatment team and engages in regular consults, clinical team, case conferences, and plan development meetings.
• Delivers services in outpatient, residential, or field depending on assignments and client need.
• Responsible for treatment oversight of case management services for all clients on caseload.
• Assists with client program oversight by managing case management business passes.
• Meets expected client care hours (productivity expectation is 25 client care hours per week).

Clinical Documentation Responsibilities:

• Write and complete all progress notes within 72 hours of service delivery.
• Maintains compliance with due dates for all clinical documentation.
• Writes client progress letters and court reports and obtains final approval from the supervisor.
• Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
• Completes all assigned URC’s within a timely matter.

Administrative Responsibilities:

• Attends and actively participates in assigned Clinical Group Supervision.
• Actively participates in agency and team meetings.
• Participates in training opportunities.
• Communicates collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
• Completes all assigned trainings and Relias trainings in a timely manner.
• Arranges work schedule in accordance with the agency’s needs.
• Attends regular staff meetings and other meetings as assigned.
• Reads emails daily and responds when appropriate.
• Transports clients as needed.
• Completes client UA tests and documents test results

QUALIFICATIONS

Education, Certification, and Experience

Required:

• Registration as Substance Abuse Counselor from an approved/accredited California agency OR a Bachelor’s Degree.
• At least 2 years of experience providing case management and rehab services.
• Valid driver’s license with proof of insurance.

Desired:

• Experience with Los Angeles County Department of Mental Health documentation.

Background Clearance

• Must complete background check and livescan

Knowledge

• Knowledge issues of related to substance abuse, mental health, and criminal background.