Patient Care Coordinator (Orthopedic Surgery)

Patient Care Coordinator (Orthopedic Surgery) UCLA Health - 4.0 West Hills, CA Job Details Full-time $29.42 - $42.14 an hour 1 day ago Qualifications Microsoft Word Microsoft Outlook Medical office experience Basic math Mid-level Transcription Organizational skills Communication skills Full Job Description Description Our UCLA Health West Valley Hospital is seeking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support to ensure a smooth patient-centered experience. Primary duties include: Serve as first point of contact at front desk (triage calls, greet visitors, and check in patients) Coordinate patient care, including referral process and surgery scheduling Conduct patient interviews and complete encounter registrations Schedule and confirm appointments Collect and verify patient demographic and financial information Provide pre-operative and post-operative instructions, including authorization details and estimated financial liability Verify insurance benefits and document for financial review Monitor patient accounts for status changes Obtain and manage radiological studies (X-rays, CT scans, MRIs) and other diagnostic test results Other duties as assigned Salary range: $29.42/hr - $42.14/hr Qualifications Previous experience in a medical office setting Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications Ability to operate Dictaphone equipment and transcribe medical reports, manuscripts, etc. Skill in performing basic arithmetic Ability to work independently and exercise appropriate decisions with minimum supervision Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public Skill in organizing and prioritizing assignments