Director of Outpatient Services Akron

Cleveland Clinic is seeking a strategic, mission-driven Director of Outpatient Services to join our team at Cleveland Clinic Akron General Hospital, where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.

Reporting to the Senior Service Line Director of Therapy Services, this leadership role is directing inpatient and outpatient rehabilitation services for Cleveland Clinic Akron General Hospital and satellite locations in Stow, Tallmadge, Bath, and Green. In this role, you will play a key role in driving operational efficiency, quality of care, caregiver engagement, and growth across the region.

A caregiver in this role works Monday-Friday onsite, 7:30AM - 4:00PM.

A caregiver who excels in this role will:

• Provide strategic and operational leadership for assigned rehabilitation therapy practices across inpatient and outpatient settings.

• Ensure consistent application of best practices, regulatory standards, and systemwide clinical policies across all therapy locations.

• Develop and implement clinical care standards, policies, and productivity benchmarks to drive quality and efficiency.

• Lead caregiver engagement initiatives including staffing, recruitment, onboarding, education, and retention.

• Oversee site management, performance improvement, and operational workflow enhancements.

• Plan, prepare, and execute approved budgets and financial activities across the region.

• Serve as a clinical expert and role model by providing direct patient care in specialty areas as needed.

• Lead the implementation of new patient care services and programs to ensure a competitive market position and strong clinical outcomes.

• Monitor patient satisfaction and outcomes data to drive continuous improvement.

• Support strategic planning, marketing, and business development initiatives related to rehabilitation services.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Physical Therapy, Occupational Therapy, or Speech Pathology

• Licensed as a PT, OT, or ST in the state of employment

• Minimum of 7 years of therapy management experience

• Strong understanding of healthcare delivery models, product lines, and matrix reporting structures

• Demonstrated experience in rehabilitation operations, financial oversight, reimbursement, strategic planning, and program development

Preferred qualifications for the ideal future caregiver include:

• Advanced degree in a relevant area of specialty preferred

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you:

Physical Requirements:

• Performance of job duties requires sitting, standing and walking at varying intervals throughout the 8-hour shift.

• Material Safety Data Sheet (MSDS.)

Personal Protective Equipment:

• All employees are required to be aware of all MSDS considerations for this position which identifies all items in their particular area that fall into this category.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.