UW MEDICINE MONTLAKE PRE KIDNEY TRANSPLANT has an outstanding opportunity for a PATIENT CARE COORDINATOR.
WORK SCHEDULE
Full-time (40 hours per week)
Day Shift
Monday-Friday 8:00 am-4:30 pm
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
RESPONSIBILITIES
Coordinates and schedules extensive diagnostic tests necessary for transplant evaluation and coordinates continuum of care for kidney care patients
Interacts with physicians (community and UWMC) and nurses to schedule all diagnostic tests as ordered by physicians in a timely manner
Coordinates scheduled diagnostic tests with clinic visit appointments when possible but, per protocol, does not delay radiology or laboratory testing based on clinic appointment availability
Reports patient concerns to MD/RN regarding their medical, social, financial, psychological or cultural needs as it relates to the planning, personal comfort, or safety of the planned test or procedure
Interacts with patient to discuss itinerary of the diagnostic tests, pre-test patient preparation instructions and answer questions
Orders interpreter and translation of correspondence as needed
Holds responsibility for continuum of care steps following initial kidney transplant appointment until listing and annual updates while on kidney waiting list: diagnostic test, procedure and appointment scheduling, outgoing referrals and coordination of care with PCP/nephrologists offices, and completion of missing outside provider documentation
Contacts various departments to schedule program tests; completes necessary requisitions and consults at UWMC and/or outside facilities
Prepares schedule for diagnostic tests and clinic, plus corresponds with patients to provide necessary program instructions
Coordinates the receipt of requirements: patient forms, medical records, lab and diagnostic results from UWMC, primary care physicians offices, nephrologists offices and other medical facilities
Receives outside laboratory results on kidney care patients undergoing serial laboratory monitoring per their treatment plan
In preparation for return clinic visits, ensures recent lab work, radiology results, and pathology reports are completed and available
Follows up to ensure exams are completed or rescheduled if necessary and notifies MD/RN of unusual delays in the completion of exams
Assists physicians and nursing staff maintain systems to safely manage patients on the kidney transplant waiting lists, especially updating demographic information and scheduling required tests and appointments
Develops letters to communicate common patient issues that involve compliance and continuity of care
Attends monthly kidney care team meetings and other meetings as required
Works with nurses, physicians, program coordinators, patient services specialists, medical assistants, patient care coordinators and other departmental staff members on various projects
QUALIFICATIONS
Bachelor's Degree in a medically related or public relations field AND TWO years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology
Three years of Patient Support Service experience
OR
An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.
Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrows physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washingtons only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.
WORK SCHEDULE
POSITION HIGHLIGHTS
RESPONSIBILITIES
QUALIFICATIONS
OR
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.
Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrows physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washingtons only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.
Job ID: 485599259
Originally Posted on: 7/16/2025
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